Bonnie Geld, MSW, is president and CEO of The Center for Case Management and has more than 20 years’ experience in case management with a focus on design of longitudinal case management programs, strategic design, and development of transition programs, process improvement, team building, and successful integration of social work and RN roles. She has been the system director for case management services for a five hospital system in western Massachusetts, director of care management in Minneapolis and Houston, and has developed and implemented successful care management programs in other states. She has launched a variety of educational programs and workshops on promoting lean actions, team interventions, rapid cycle assessments, and integrated care planning.