Stefani Daniels, RN, MSNA, CMAC, ACM, is the founder and managing partner of Phoenix Medical Management, a national consulting firm exclusively devoted to beginning-to-end solutions for provider-based case management programs. She serves on the editorial board of HCPro’s Case Management Monthly and Lippincott’s Case Management journal, and is the coauthor of the recently published The Hospital Guide to Contemporary Utilization Review and The Leaders Guide to Hospital Case Management. Daniels is a contributor to both the 2nd and 3rd editions of CMSA’s Core Curriculum. She is a passionate advocate of professional case management practice and is a frequent speaker at CMSA’s and ACMA’s regional and national conferences.